Planned downtime (Resolved)
  • Priority - Critical
  • Affecting Other - Gaming VPS
  • Service will be up soon. Please be patient.

  • Date - 22/12/2020 18:00 - 22/12/2020 18:13
  • Last Updated - 22/12/2020 18:10
Basic VPS downtime (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Private Servers
  • Update regarding the server disks on the host machine.

  • Date - 25/08/2020 20:30 - 25/08/2020 20:57
  • Last Updated - 25/08/2020 17:36
Restart of host machine (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Private Servers - Basic VPS
  • We will have to restart the host machine due to Internal Error issue. 

  • Date - 23/08/2020 22:30 - 23/08/2020 22:33
  • Last Updated - 23/08/2020 22:11
Core infrastructure (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Private Server
  • This maintenance is necessary because we have to perform a maintenance on our core infrastructure which leads to a situation that there will be a short interruption of the Internet uplink of your Virtual Private Servers.

  • Date - 29/04/2020 05:30 - 29/04/2020 16:33
  • Last Updated - 28/04/2020 07:43
Installation of 10Gbit/s port (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Private Servers
  • We will deploy a new Internet port that will give us 10 GBit/s network instead of our currently 1GBit/s network.

    If you have any questions, don’t hesitate to contact our support.

  • Date - 29/04/2020 13:00 - 07/06/2020 20:25
  • Last Updated - 20/04/2020 15:39
Virtual Private Servers - Downtime (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Private Servers
  • All the Virtual Private Servers will today 18:00 GMT+1 have a downtime in ~30 minutes.

    Reason:

    - Installation of new disk

    Thanks for understanding.

  • Date - 14/03/2020 18:00 - 22/03/2020 17:49
  • Last Updated - 14/03/2020 17:58
All Virtual Private Servers is offline. (Resolved)
  • Priority - Critical
  • Affecting Other - Virtual Private Servers
  • Our main server went offline and now can’t it boot. We are trying to fix the problem together with our server provider. ETA: None.

    EDIT 1 - 16:22:

    We have currently a technician that is looking in to the problem. Thanks for being patient.

    EDIT 2 - 17:31:

    The OS disk died.. thats why it can't boot. Luckily did the VPS-machine disks not die. We are currently performing a reinstallation of our OS.

    EDIT 3 - 21:32: 

    The OS is up and running again and we are manually starting every VPS, this can take to tomorrow too.

    EDIT 4 - 06:42:

    Some VPS's is online, soon is everyones.

  • Date - 24/02/2020 15:00 - 25/02/2020 21:17
  • Last Updated - 25/02/2020 06:42
Downtime in a few minutes (Resolved)
  • Priority - High
  • Affecting Other - Virtual Private Servers
  • We are going to have a short downtime, every VPS service is going down.

  • Date - 19/02/2020 19:00 - 19/02/2020 19:08
  • Last Updated - 19/02/2020 18:52
Host computer - Upgrade (Resolved)
  • Priority - High
  • Affecting Other - Virtual Private Servers
  • Tomorrow we will upgrade our server from Windows Server 2016 Datacenter to 2019 Datacenter. 

    We will start the upgrade at 16:30.

    Your machines will therefore have a downtime. How long is unclear at this time, but it will be 99% clear tomorrow night.

    ———————

    IMPORTANT:

    You never know with Windows, sometimes they delete certain files even if you choose to keep them all when upgrading the operating system. We have taken backups today, hence the downtime. BUT: If you have new files / databases that have been updated since we took our backups, you have to take your own.

    ———————

    Excuse us for these circumstances, but it doesn't happen often .. only once a year actually.

     

    EDIT 1:

    The downtime is still in progress.

  • Date - 09/01/2020 16:30 - 10/01/2020 19:43
  • Last Updated - 09/01/2020 20:16
Virtual Private Servers - Backups - UPDATE (Resolved)
  • Priority - Medium
  • Affecting Other - Virtual Private Servers
  • Hello,

    The downtime may be a bit longer,  sorry. We will take 4 by 4, so not everybody is going to have the downtime at the same time.

  • Date - 08/01/2020 20:30 - 18/01/2020 13:56
  • Last Updated - 08/01/2020 20:32
Virtual Private Servers - Backups (Resolved)
  • Priority - Low
  • Affecting Other - Virtual Private Servers
  • Hi everyone.

    We will have a downtime for 5-10 minutes starting at 20:05 due to each VPS being backed up.
    This is because we will upgrade our dedicated server from Windows Server 2016 to Windows Server 2019 later tonight / night.

    Expect a downtime later too, excuse us for this. Hope you can forgive us, but these upgrades are mandatory unfortunately.

    Sorry, Best Regards, Hazze & Ludvig

  • Date - 08/01/2020 20:05 - 10/01/2020 19:43
  • Last Updated - 08/01/2020 19:10

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